"How to Generate Leads for Your Bricks &
Mortar Business on
eBay."
Smart marketers always go where their customers
can find them. Given its popularity in recent years, eBay
has become a logical destination for buyers and sellers
alike. More and more companies are learning how to use
eBay to generate leads and additional sales.
According to recent figures, more than P970
million items were listed on eBay in 2004 and the site
generated revenues of over $2.17 billion. The site has
become a virtual paradise for companies of all kinds,
ranging from one-man operations to Fortune 500
corporations. But now things are getting crowded and more
companies are competing fiercely for a piece of the
proverbial pie.
Today, the name of the game is knowing how to
stand out in a crowded online marketplace, because only
by standing out can you successfully use eBay to generate
leads or even sales for your own business.
Here are a few tips to help you achieve
just that.
1. Study the
competition
It pays to know your market. Before you have
your product listed, do a quick search for other products
that compete with yours. Take note of their benefits and
determine how your own product can perform just as well
or better.
Compare prices and see if you can offer a more
competitive price. Make sure that you only take into
account items that have received actual bids, because
that's an indication of what the market is willing to pay
for such products.
You can simply ignore the other items that
haven't received any bids. Find out who are the most
successful sellers of your item on eBay and study why
they succeed and how you can do better.
2. Play with your price
options
There's nothing that attracts attention quite
like a good price. You can play with the Buy-It-Now price
and the starting price of your products in your auction
details to capture more attention from buyers.
When you list, set the Buy-It-Now price to your
desired selling price or the amount you want to receive
for the product. If you want to move your products fast,
set the price low. If you think your products are rare
and in great demand, set the price high.
Now, on your opening bid, set your price really
low so you attract the attention of bargain hunters (and,
on eBay, who isn't one?). You can start at one dollar and
put a ceiling of about half of your product's actual
value. This strategy can spark a lot bidding, which makes
your product seem even more valuable.
3. Spell your
auction title correctly
EBay uses "exact match" searches as opposed to
"fuzzy searches," which means that your auction title
will determine to a great extent if buyers find your
product or not. It pays, literally, to spell your auction
title correctly and to include as many keywords as
possible.
Skip punctuation marks and avoid words that your
customers probably won't use in their search. You must
sell your product as best you can in only 45 characters,
so make sure that you don't waste any space.
4. Dress up your
auction
Since the name of the game is to capture
attention to generate leads, the savvy marketer should
dress up his auction for success. You can use color to
make it more appealing. You can use HTML to make the copy
more attractive and easier to read. But best of all, if
it’s appropriate, you can use a nice photo of your
product that accentuates its best qualities. If a picture
is worth a thousand words, on eBay, your product's photo
can generate a thousand bids and a thousand
leads.
5. Have open
communication lines
There's nothing that turns off a potential buyer
more than getting no reply to their inquiries. This
happens if you have a spam filter which blocks e-mail
that it mistakes for spam.
If your potential customers also have aggressive
spam filters, they may not receive your response either.
It's best to advise customers in your eBay auction and
payment instructions to disable their spam filters. It's
also a good idea to answer important queries in the
auction description so similar questions from other
prospects are also addressed.
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